At the top right corner of the
homepage, click on My Account icon and submit your account request form. Please upload a copy of your Tax EIN certificate. You will receive an account activation email within 24- 48 hours, once the request has been approved.
If online ordering isn't for you, please call our office and you will be directed to your sales representative to assist you in placing your order.
Monday - Friday 10:00 AM to 5:00 PM
Saturday 10:00 AM to 2:00 PM PST
Price matching is available through phone orders (some restrictions
apply), online price matching is currently unavailable.
Please e-mail us at email@example.com
Subject: Shop name #order
Briefly explain which item is incorrect and complete the rma request form, we will e-mail you back with our return address or a return label.
Please click here for
the RMA request form (must be completed fully in order to proceed with the
Only online order history can be viewed through the website, all orders prior to that will not reflect through your online account. Your sales representative can send you any previous invoices upon request.
Unfortunately all existing credits on our system must be redeemed through a sale representative manually. But if the customer places their orders online, they can access their credits by using their VJD Wholesale cash. If for any reason, VJD Wholesale cash has not been adjusted in the system, please contact your sales representative for more information.
We accept VISA, Mastercard, Discover for credit card payments. (May incur a 3% handling fee where applicable).
Unfortunately, we currently do not accept Paypal.
Yes, you may select Behalf as a payment option and send to firstname.lastname@example.org.
Yes, you may select Behalf as a payment option and send to email@example.com
Yes, we accept Wire Trasfer to Chase, Bank of America of America, and Wells Fargo. Please call 424-777-9098 or e-mail firstname.lastname@example.org for more information.
Yes, Check is acceptable.
If we are unable to fulfill your product, we will notify you via e-mail with your respected credit.
Due to alternative shipping methods, we are unable to provide tracking information. Please contact your sales rep if you have any questions.
We offer free ground shipping on orders over $1000.00 within the continental U.S
All orders including expedited shipping will take 24-48 hours for fulfillment.